| Do get lots of e-mail? You need ReplyButler! Your personal Butler prewrites the addressing in the mails, administrates your text modules / boilerplate texts and sorts your e-mails into folders. Try it now! | Freeware | 2.35 MB |
| For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software. | Shareware | 4.70 MB |
| ShareRight Documentary provides detailed analysis of all file shares on the network, their associated NTFS permissions, documents contained, together with discovery and quick launch of shared folders, documents and VNC viewer. | Shareware | 2.62 MB |
| Shut Up And Reboot! is an affordable, easy to use, multi-user ready help desk program. This new version has a totally redesigned interface and includes several integrated charts and graphs. Query and Report Wizards make it easy to analyze data. | Shareware | 9.74 MB |
| Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework.
Among the supported features are: Case Management, Case Type customization. Reports. Query case history. Users management. | Freeware | 4.39 MB |
| Help user manage and monitor the computer in the Network Node, Easy to provide technical assistance,Inspect the Efficiency of the computer-user, sequentiallly improve work efficiency of the term. | Shareware | 1.21 MB |
| Real-time PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track inventory modifications and upgrade requirements, detect pirated software, remotely control client PCs. | Shareware | 1.77 MB |
| A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. | Shareware | 9.55 MB |
| TekTracer is a low-cost helpdesk and Inventory management application. Its relational database features allow for detailed tracking of software licenses and equipment installation. Provided by SciTrans - "Writing and Graphics for a complex world." | Shareware | 0.72 MB |
| Employ Outlook as Helpdesk solution for customer enquiry at Fashion- / cloth-companies. This Add-in helps you with the storing / creation of the Fashion boilerplates for the helpdesk. | Freeware | 0 MB |
| Use Outlook as Helpdesk-solution for customer enquiry directed at Web shop owners. This Add-in supports you when you with the keeping + construction of the Webshop text modules for the helpdesk. | Freeware | 0 MB |
| Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. | Freeware | 0.25 MB |
| TurboMeeting provides Web conferencing, Remote PC Support, Remote PC Access, and Web seminars plus free audio conferencing service. No download required. Supports PC and Mac. | Demo | 1.78 MB |
| Universal FAQ Manager 2008 - knowledge base software, customer support software, online support software, or technical support software. Called FAQ Management Software, it saves businesses time and money by delivering higher customer satisfaction. | Commercial | 0.99 MB |
| VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes to systems. | Shareware | 3.53 MB |
